Terms & Conditions Rally Raid (EN)
Reservation process
Reservations are made on HorizonAdventures website (www.horizonadventures.pt). Several extras can be added during the booking process, right after the selection of your tour. The optional extras will be displayed in several lines right below the booked tour. We strongly recommend all participants to plan the return flight on the day after the last riding day. For this reason, the last day’s dinner and accommodation is a pre-selected add on. If a participant need to catch the return flight on the same day, he’s free to remove this extra, before closing the bill.
When finalizing the booking the participant will be asked for a first deposit to reserve his bike. A 3% handling fee will be added to cover administrative costs.
As soon as we receive the first deposit, the place on the tour will be reserved. This payment is non-refundable in any case, but can be used if the customer wants to relocate to another tour, as long as it’s booked within 12 months after the initial tour date.
Once we receive confirmation of the bank transfer, we will send an email notification confirming your place on the tour. In this email you will find a link to be used to proceed with the second payment (the customer must enter the same importance as on the first deposit). This payment should take place no later than 60 days before the start of the tour.
The remaining payment is due at your arrival, before the start of the event.
Reservations are accepted only after the acceptance of the present Terms & Conditions, by ticking on the related check box.
Payments can be made by Paypal. Contact us for other methods of payment.
Transfer IN / Transfer OUT
We can arrange the transfers from/to the Airport. We will try as much as possible to join more participants booked on the same tour. If you’re interested to share these transfers, please don’t forget to add it on your booking process.
The extra cost included on the Booking extras is calculated for a minimum of 4 persons. If the group to be transferred is less than 4 participants the cost will be higher, and balanced on your arrival (send us an email should you want more details on these over costs).
Cancellations
If a participant book a tour, but for some reason the payment has not been processed, HorizonAdventures will not secure the place on the event, and reserves the right to cancel the reservation and open this place for other participants.
If a customer withdraw from a tour already booked with total or partial payments already done, Horizon Adventures will keep a credit with this customer to be used during the following 12 months after the tour date. This credit will be kept without any penalties if Horizon Adventures is notified at least with 1 month anticipation from the tour start date. Shorter term notifications will impact on penalties that will be deducted on the amounts previously paid. The credit with the customer is calculated based on the formula CREDIT = PAYMENTS – PENALTIES, and is valid for 12 months. The penalties are applied on the sum of payments previously done for the mentioned tour, on the following basis: less than 4 weeks notification 10% penalty; less than 3 weeks notification 20% penalty; less than 2 weeks notification 30% penalty; less than 1 week notification 40% penalty; No Show without any notification to Horizon Adventures 50% penalty.
HorizonAdventures reserves the right, at any time, to cancel, change the itinerary or interrupt a tour when, for any reason, the safety or comfort of the participants are not guaranteed in countries or regions visited on the tour, including force majeure as riots, floods, earthquakes, pandemics, etc.
If HorizonAdventures defeat the realization of the tour, all participants will be reimbursed in full amount they have paid.
Safety
The personal and group security is a priority for HorizonAdventures.
The client must hold a driving license which must be brought on the tour, and has made known of any endorsements or restrictions made to it by the licensing authorities.
Disregarding the rules of transit or the tour, will not be tolerated and cause the immediate suspension of the tour.
All fines, judicial costs, etc., derived from any form of traffic infraction or other, caused by the client during the tour, will be payable by the client.
For all intents and purposes, the client is aware of the current legislation in Portugal and therefore assure, under Article 40, paragraph 2 of Law 5/2007, from January 16th, approving the Basic Law of Physical Activity and Sport, that does not have any contraindications to the practice of various sporting activities, which will be taking place.
The client declare that he has taken note of the program, taking any and all liabilities arising from acts performed by him of which result in damages to HorizonAdventures, or others, and accept to be obliged to pay compensation to the affected parties at the precise extent of this damage.
If the client leaves the tour voluntarily before completion of the tour, or is required to do so by HorizonAdventures, (on the grounds that the client’s presence is detrimental to the safety or well-being of the tour or any one person on the tour), then all liability that HorizonAdventures may bear to that client (namely the event insurance) will cease immediately. HorizonAdventures will have no responsibility for repatriation of the participant, or any other expenses which may arise out of such an event.
Insurance Policy
HorizonAdventures has contracted for all its activities a Liability Insurance, mandatory for all Touristic Animation Agents, according to article 27 of Decree-Law No. 108/2009 of May, 15th amended by the Decree-Law No. 95/2013 of July, 19th.
HorizonAdventures has also another Liability Insurance mandatory for all Tourist and Travel Agencies, according to article 35 of Decree-Law No. 61/2011 of May, 6th amended by the Decree-Law No. 199/2012 of August, 24th.
HorizonAdventures has a Personal Accident Insurance to cover his clients on any tour. The client is aware of the conditions of the Personal Accident Insurance, inherent to the tour, in particular the conditions and the coverage, according to article 27 of Decree-Law No. 108/2009 of May, 15th assuming responsibility for any damage not covered by its Policy, as well as any expenses that exceed the coverages of that policy, or any disease / pernicious situation that may occur.
Additionally, each participant must book in his country of residence a travel insurance including health care with repatriation to his own country, to be used in the event of an accident or medical emergency. This insurance must explicitly not exclude all terrain expeditions using rallyraid vehicles as means of transport, and has to be valid in all countries included on the tour. The client acknowledges that this specific risk coverage is his solely responsibility.
Rules during the tour
In the initial briefing, some basic rules will be communicated to the group. Failure to follow these rules or any other staff indication that could compromise the security of any member of the group will result in immediate suspension of the participant.
GENERAL RULES:
– Respect traffic regulations and local speed limits;
– Do not consume alcoholic beverages during riding hours;
– Meet the timetables;
Required documents
– Valid passport with expiration date higher than 6 months after the end of the tour.
– Driving license is mandatory for all tours.
– Credit card for online pre-payment authorizations (eg: deposit for GPS damages).
– Travel insurance including health care and repatriation to the country of residence.
Photo and video material
Photos and videos produced by HorizonAdventures in any tour are property of HorizonAdventures. The copyright is owned by HorizonAdventures.
With the acceptance of these terms and conditions, HorizonAdventures is authorized to use all this material for advertising and marketing purposes, including images of tours where participants can be recognized. Participants aren’t entitled to any claim against HorizonAdventures due to the use of these materials.
Final considerations
The client will comply strictly with the laws and customs of all countries visited, whether in respect of health, immigration, exchange control, drugs or any other matter.
Any discrepancy that may arise between the client and HorizonAdventures will be dealt with under the jurisdiction of the Company’s home country – Portugal.
Read carefully the conditions described above and clarify all of your doubts.
To complete the booking process the client must agree and accept all these terms and conditions by ticking on the related checkbox.
To return to the Booking process and proceed with your booking please close this page.